Claude Baudoin is Owner and Principal Consultant at cébé IT and Knowledge Management.
He has 35 years of experience in IT, Software Engineering, and Knowledge Management, including 26 years at Schlumberger, the leading global oilfield services company. While at Schlumberger, he held positions as Software Engineering Manager, Research Lab Manager, and IT Director. In 2005, as IT Advisor to the CIO, he wrote the company’s SOA Strategy which is now being implemented.

Mr. Baudoin holds an Engineer degree from Ecole Polytechnique in Paris, and a MS degree in Computer Science from Stanford. He wrote two books on software engineering and holds two patents related to networking and security. Earlier this year, he wrote “Enterprise Architecture at 23,” an executive report from the Cutter Consortium, and he was guest editor of the February and April issues of the Cutter IT Journal devoted to BPM.
 

Burt has a Ph.D. and M.S. in Computer Science from the Illinois Institute of Technology. A B.S. in Computer Science was earned from the University of Oklahoma.
 

Stephen Lang is an IT Management Professional with more than 14 years of experience leading cross functional IT and business teams. Currently, Steve is the BPM Center of Excellence Manager at Ford Motor Company and a Senior Process Architect. He is responsible for the design, delivery, and implementation of the company's BPM projects, as well as integrating BPM development and deployment methodologies into the enterprise. Steve holds a Master of Science Degree in Computer and Information Systems from The University of Detroit-Mercy.

In addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of Enterprise Alignment, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change.

Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. He is the author of Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (2003). He has previously co-authored Developing E-business Systems and Architectures (2001), Understanding UML (1998), and Intelligent Software Systems Development (1993). Mr. Harmon has served as a senior consultant and head of Cutter Consortium's Distributed Architecture practice. Between 1985 and 2000 Mr. Harmon wrote Cutter newsletters, including Expert Systems Strategies, CASE Strategies, and Component Development Strategies.

Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, and Citibank, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of topics to conferences and major corporations through out the world. Paul lives in San Francisco. Paul can be reached at pharmon@bptrends.com 
 

Gail Raynus is a President of ShareDynamics, Inc., process management consulting company that helps organizations achieve their performance goals by translating them into realistic indicators to monitor, balance and adjust process performance. The company employs multiple methodologies and frameworks to select the best possible approach to fit the needs of each client.

Prior to joining ShareDynamics, Gail served as VP of Professional Services at VistaPortal Software, Inc., where she led the development and successful implementations of customer solutions for their Fortune 500 and US Government clients.

Before that, Gail Raynus directed successful implementation of company-wide SAP/R3 system for Charrette Corporation and managed multiple projects at Hewlett-Packard Medical Systems Division. Gail has been recognized for her work at Hewlett-Packard and received an HP President' s award for her "extraordinary commitment to customer satisfaction".

Gail is a VP of Education of the Boston Chapter of the Association of Business Process Management Professionals (ABPMP). She is also an active member of the Project Management Institute and holds Project Management Professional (PMP) certification.
 

Clay serves Business Process & Applications professionals and is a leading expert on on business process management software, services, and methodologies. Clay delivers strategic guidance to Business Process & Applications professionals seeking to improve collaborative and operational business processes. Clay specifically helps enterprises establish BPM strategies, governance standards, and BPM centers of excellence; identify Agile and Lean methodologies best suited for BPM projects; and establish vendors and technologies that help automate and optimize mission-critical business processes.

Clay comes to Forrester with many years of experience in business process improvement projects, BPM platforms and solutions selection, systems analysis and design, and project management for enterprise software implementations. Clay has led projects to successfully deploy BPM solutions for government and commercial organizations around the world and has specialized in helping create BPM Centers of Excellence.

Most recently, Clay served as BPM practice leader at Project Performance Corporation, a system integrator based in Washington, D.C., where he launched and managed the company's business process management practice. Prior to that, Clay directed a team of 30 consultants, trainers, and support engineers in delivery and support of BPM solutions, as the director of professional services at HandySoft Global Corporation, a pure-play BPM vendor.

Clay is active with several BPM industry associations, including the Workflow Management Coalition, where he served as founder and co-chair of the organization's Public Sector chapter.

Clay earned a B.S. in computer science from The University of South Carolina and a BPM Professional Certificate from Boston University.
 

Maja Tibbling is a Lead Enterprise Architect at Con-way, Inc. with more than 25 years of IT experience spanning multiple technologies and methodologies. She has had a primary focus on Component-based, Service-Oriented and Event-driven Architectures for the last 13+ years. Maja is part of the team that implemented SOA and EDA at Con-way Freight and continues to evangelize the practice as well as shape the evolution in the enterprise. She has shared Con-way's SOA success story through trade publications and Gartner, Open Group, OMG's SOA Consortium, SOA Exec Forum and vendor conferences. In the late 1990s, Maja participated in a vendor-hosted Component-based Development Customer Advisory Board, working with contributors to the UML and J2EE specifications. 

Many of the participants are now thought leaders in the SOA domain. Con-way IT has received industry recognition for the business value provided by its SOA implementation, through CIO 100 awards for 2002 - 2006 and 2008, several InfoWorld 100 and InfoWeek 100 awards as well as TIBCO's Innovator of the Year Award in 2007 and CIO Magazine's and SOA Consortium's Case Study Contest - Special Recognition in Transportation.
 

Jack Vaughan oversees editorial planning and coverage for SearchSOA.com. Prior to joining TechTarget in 2004, he was editor-at-large at Application Development Trends and ADTmag.com. He has written about computer hardware and software for such publications as Software Magazine, Digital Design and EDN News Edition. He has a bachelors degree in Journalism and a masters degree in Science Communication from Boston University.