 About the Winner
Van Ameyde International specializes
in international claims and risk management
for major international insurance companies,
captives and brokers, government agencies,
and corporate and industrial clients
including the energy sector, the shipping
industry, ports and terminals. Van Ameyde
recognized the need to optimize their claims
handling process in order to grow the
business. Key objectives of the project,
dubbed ECHO - European Claims Handling
Optimization, were Business Agility, Cost
Reduction, Information Access, Flexibility
and Speed. Using agile methods and model
driven development the team was able to
deliver a system that produced a 30%
reduction in the time required to resolve a
claim, enabled customized claims processing
for new customers, in 16 different countries
each with unique claims handling
requirements. For more on the methodologies,
team structure and lessons learned on the
road to success, view
the full case study.
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